Privacy policy

Camie (“we”, “us”, “our”) operates heycamie.com. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

  • Order information: your name, email, phone number, billing and shipping address, and the items you buy.
  • Payment information: processed securely by Shopify and our payment providers. We never see or store your full card number.
  • Device and browsing information: IP address, browser type, pages viewed and how you reached our site, collected through cookies and similar tools.
  • Messages you send us: anything you include when you email us or use our contact form.

How we use it

  • To process, ship and track your order
  • To answer questions and handle returns or refunds
  • To prevent fraud and keep our store secure
  • To improve our website and products
  • To send marketing emails, only if you’ve opted in. You can unsubscribe at any time using the link in any email.

Who we share it with

We share information only with service providers that help run our store:

  • Shopify, which hosts our store and processes checkout
  • Payment providers, to process your payment
  • Shipping carriers, to deliver your order
  • Analytics and advertising partners, such as Google, to understand site traffic and show relevant ads

We don’t sell your personal information. We may disclose it if required by law.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure how our site is used. Our advertising partners may use cookies to show you Camie ads on other websites. You can block or delete cookies in your browser settings, though some parts of the store may not work without them.

Where your information is stored

Our service providers may store and process your information outside Canada, including in the United States. When that happens, it’s subject to the laws of that country.

How long we keep it

We keep order records for as long as needed for tax, accounting and legal purposes. We keep marketing data until you unsubscribe or ask us to delete it.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to marketing. Email us at support@heycamie.com and we’ll respond within 30 days.

Children

Our store isn’t directed at children under 13, and we don’t knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact us

Questions about your privacy? Email us at support@heycamie.com.